Hotel Excelsior - Zermatt

3-star family-run hotel with Matterhorn views and free shuttle service in Zermatt

Amenities & Services

Hotel Excelsior Zermatt offers a free shuttle service to major attractions and mountain railways, including the Gornergratbahn and Sunnegga Express funicular stations 400 meters away. Guests can use the on-site ski storage for skiing equipment during winter stays, and the cozy bar area provides a space for relaxation after outdoor activities. The hotel is a family-owned property that provides free Wi-Fi throughout, a children's playground, and a safe deposit box at the reception for valuables.

Rooms & Views

The renovated, family-run Hotel Excelsior has sunny, south-facing rooms with panoramic views of the Matterhorn from private balconies. Room types include economy double rooms and deluxe double rooms with balconies, all featuring private bathrooms with heated floors and heated towel rails. Each accommodation offers a flat-screen TV and a desk, while free Wi-Fi is available in all rooms for guest connectivity.

Location & Access

Hotel Excelsior is located in the center of Zermatt, a 5-minute walk from the train station and close to the main shopping street and river. The property sits 400 meters from the Gornergratbahn and Sunnegga Express funicular, providing direct access to hiking trails and ski slopes. Nearby attractions include the Matterhorn Museum and Schwarzsee lake, with the free hotel shuttle connecting guests to these points and mountain railways.

Dining

The hotel houses two themed restaurants: La Ferme serves French and Swiss cuisine with a summer terrace for outdoor dining during warmer months. A second on-site restaurant offers international flavors alongside local specialties, with a menu that includes wine and champagne. Breakfast is included and features fresh croissants, with packed lunch options available for early departures or day trips.

Family-Friendly Features

Hotel Excelsior Zermatt provides a children's playground on-site and spacious family rooms that accommodate groups with multiple beds. The hotel offers ski storage and luggage storage for families arriving early or departing late, plus a free shuttle service to ease transportation with children. High chairs are available in the restaurant, and the property is conveniently close to Wolli Land - Spielplatz, a local playground attraction.

• Location: Central Zermatt, 5-minute walk from train station
• Rooms: Sunny south-facing rooms with Matterhorn balconies
• Dining: Two themed restaurants with French and Swiss cuisine
• Family: On-site playground and spacious family rooms
• Services: Free shuttle to mountain railways and attractions
• Outdoor: Ski storage, close to Gornergratbahn and Sunnegga Funicular
• Pet: Pets allowed (check conditions at hotel)